Supplements

Dietary supplements: the basics

by Organic Payment Gateways

High-Risk Friendly Dietary Supplements Payment GatewayWe love helping businesses that have a hard time finding a payment gateway for their supplement site. Many site owners have a really rough time finding a decent payment gateway, even though their products are well-loved and widely popular. This is why we offer high-risk friendly payment gateways for supplement and dietary product site owners – with a smile and a “we’re here to help” attitude. All of the payment gateways we provide are high-risk-friendly, ensuring that you can sell your supplements with peace of mind, reducing the chances of you suffering through a”they held my money” or “my gateway shut down my account” moment!

With Organic Payment Gateways you’ll find more than a helpful payment gateway provider. We’ll make sure that the payment gateway we set you up with works with both your products and your high-risk-friendly e-commerce platform and software – all to make it easier for you when you’re selling dietary supplements online.

Dietary and herbal supplements are extremely popular in the United States. Which begs the question: why is it such a challenge to sell supplements online?

Why selling supplements online is difficult

If you’re a more experienced supplement e-commerce site owner, you may find few, if any, surprises on this page – you’ve come across the various challenges that so many in the high-risk industry face. However, for those less experienced, we want to help out as best we can. One way we can do this is by going over some basics on how to sell supplements online.

One of the main obstacles for those selling supplements or dietary products is that you’re what banks and merchant service providers call “high-risk”. While that can sound a bit overwhelming, it’s not something that necessarily needs to hurt your business.

Being a high-risk website owner simply means that your business type and industry face different challenges than more traditional shops and online stores. The bad news is that fewer merchant service providers want to earn your business (but we do!).

Happily, we’re here to tell you that there are solutions available. You, the business owner, have options to choose from. There are plenty of high-risk-friendly supplement shopping carts, e-commerce site builders, and software platforms out there – coupled with a payment gateway that we provide, you’ll be in good shape.

Another main issue is finding information on what tools will work for your website, and what you should steer clear of when you can. This is why we’ve set up a short do’s and don’ts list.

Do’s and Don’ts of high-risk sales

These do’s and don’ts will give you an excellent starting point if you’re setting up your payment processing or about to launch your supplement store.

Online dietary supplement and supplement sale do’s:

As with anything, it’s important to go over the basics and repeat them every so often. Unfortunately, there have been plenty of times when new customers have come to us after starting out on the wrong foot. We’ve been able to set them up with a payment gateway that’s specialized for supplement payment processing. We also have dedicated info pages if you’re looking for a specific e-commerce platform, like Shopify or WooCommerce, just check out our main site menu.

Selling supplement online don’ts:

  • Do not fall to the temptation of a quick fix (like setting up PayPal or Stripe to accept credit cards)
  • Do not use merchant services that don’t specialize in your business type
  • Do not use an e-commerce platform that doesn’t accept your product types

The problems you can experience with any of the above can be hard-hitting and long-lasting – from shut-down or frozen accounts to even having your funds frozen and out of reach. On top of all this, you might even lose your payment processing abilities. In summary, you should avoid all these things if you’re selling products that are considered high-risk.

What you need to know about high-risk credit card processing for supplements and dietary products

There’s a lot that comes into consideration regarding high-risk credit card or debit card processing.

For supplements and dietary supplements, you’ll need to keep in mind the legal and regulatory restrictions that apply. It’s wise to research what rules the Federal Drug Administration (FDA) has in place regarding supplements. As well as getting legal advice from day one. These are great steps to help avoid unnecessary problems down the line.

Chargebacks are another area that can cause concerns for some merchant service providers. Supplement and dietary supplement businesses experience higher-than-standard chargeback ratios that often result in instability for regular payment gateways. However, with the payment gateways, we provide you can rest assured that you’ll be able to accept credit cards for your supplements without any hiccups. After all, it’s our mission to make it possible for you to sell your supplements online with the freedom to choose a platform you love.

Organic Payment Gateways can help your online supplement store

At Organic Payment Gateways, we specialize in providing high-risk friendly payment gateways to business owners who sell supplements, hemp, and CBD-based products. We make sure that our clients are able to accept payments online in a stable and successful way by offering specialized high-risk payment gateways. These are able to handle the challenges that are part and parcel of your business type. We also ensure that our gateways work with the e-commerce platform and software you use. This way, you’ll be able to process credit card payments easily and securely.

Are you looking for a payment gateway for your supplements and dietary products? Organic Payment Gateways provides high-risk payment solutions to CBD and nutritional supplement companies across the US.

Simply click the blue START → below to begin.  

CBD paymentsSupplements

What to do when Stripe shuts you down and holds your money

by Organic Payment Gateways

If you recently received an email from Stripe informing you that your account has been closed and they are holding your money for 90 days, or one from Shopify Payments stating your account is on hold, you’re not alone.

This article can help you get your website’s payment processing back online.

Stripe, Shopify Payments, and even WooCommerce Payments shutdown emails are sent to businesses of all types, from nutritional supplements, pipes and glass, adult toys, and even online coaching businesses.

Why Stripe sends out closure emails

There are a few reasons why Stripe might terminate your account. Sometimes, it may be because your business is engaged in prohibited activities, such as selling goods or services on Stripe’s Prohibited and Restricted Business Type List. In other cases, it may be because your business has a high risk of chargebacks or fraud. Your perceived risk may be based on – fairly or not from your perspective – others in your industry and how they have historically managed their Stripe accounts.

If you think your account has been terminated in error, you can contact Stripe to request a review. However, it’s important to note that Stripe is not required to reinstate your account. If your account is terminated, you may need to find a new payment processor.

Sample Stripe Closure Email Notification
Sample Stripe Closure Notification Email

What to do if your Stripe account is terminated

If your Stripe account is terminated, here are some tips:

  • Review Stripe’s prohibited list. Is your business prohibited from using Stripe? Find out by carefully reviewing their prohibited list here: https://stripe.com/legal/restricted-businesses
  • Contact Stripe immediately if you think there is an error. If you think there was an error, you can request a review. The best way to do this is to log into your Stripe dashboard here https://dashboard.stripe.com/login.
  • Find a new payment processor. You must find a new payment processor if your Stripe account is terminated for risk or prohibited activities like selling CBD, adult products, or weapons.
  • Update your website and other online platforms. If you need us to set up a new payment processor, you must update your shopping cart to reflect your new payment processing credentials. We can help you do this.
  • Export your rebills and recurring transaction data. If you maintain cardholder data for recurring billing or card-on-file accounts, you must export that information into a new payment gateway. This is also a service we assist with.
  • Review your business practices. If your Stripe account was terminated due to a high risk of fraud, you might need to review your business practices to reduce future fraud risk. This may include implementing new security measures or partnering with a third-party fraud prevention service. We are happy to provide suggestions.

Having your payment gateway put on hold, shut down, or worse yet, having your account shut down and your merchant account deposits withheld can be extremely stressful for any website owner.

The team at Organic Payment Gateways is ready to provide you with a replacement for your Stripe, Shopify Payments, or WooCommerce Payments account if needed. Click Start at the bottom of this page to begin.

Did Shopify Payments or WooCommerce Payments close your credit card processing?

Shopify Payments and WooCommerce Payments are both, to varying degrees, under the Stripe Payments umbrella. Generally, the rules regarding what can and cannot be sold – and their basic loss prevention policies – are similar.

There are some subtle differences between Shopify Payments and WooCommerce Payments, though.

Shopify Payments, although “Powered By Stripe,” seems to have a bit more autonomy than some other Stripe partners – which makes sense based on Shopify’s staffing, infrastructure, and gigantic footprint in the e-commerce space – especially in the US and Canada.

WooCommerce Payments appears to operate more like a straightforward white-labeled Stripe payment processing partner. Therefore the advice concerning a WooCommerce Payments shutdown tends to mirror that of a Stripe termination.

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What to do if Shopify Payments payments put your account on hold

Unfortunately, a Shopify Payments hold is commonly followed by a termination or a request to remove a product or service essential to your e-commerce site’s profitability. 

The next steps after a Shopify Payments hold, suspension, or termination, including reviewing your sales and marketing practices, are similar to those listed above for a Stripe termination. Still, there are a few differences which we detail below.

Make sure your products and services are not prohibited by Shopify Payments by reviewing their terms. If Shopify Payments puts your account on hold and your products are on their prohibited list – you should apply for new payment processing.

You can review the Shopify Payments banned products and services here: https://www.shopify.com/legal/terms-payments-us#prohibited-businesses. 

Contact Shopify Payments and ask them to reconsider. Assuming your product or service is not prohibited per the link above, you can request a review. If your Shopify Payments account is on hold, generally, you will see a clickable red banner when logging in to your Shopify dashboard. Additionally, you can contact Shopify support here: https://help.shopify.com/en/support#/contact/.

Find a new processor that works with your Shopify website’s plug-ins, apps, and features. If you do need a new payment gateway/ merchant account, take the time to confirm that your new processing will work with your existing Shopify apps. 

If your website markets a high-ticket item like coaching or a regulated product like CBD or nutritional supplements, you can greatly reduce the chances of having your payment gateway put on hold again by using a properly integrated high-risk provider. This is especially important if you process rebills and card-on-file transactions, as disruptions can be particularly damaging to your company’s cash flow.

Luckily, most Shopify recurring billing apps, including ReCharge and Bold, work seamlessly with our 3rd party payment processing solutions. You can click Start at the bottom of this page or call Organic Payment Gateways’ free e-commerce support line at 800-570-1347 to learn more about your website’s compatibility with 3rd party Shopify payment processing.

What to do after a WooCommerce Payments termination

Because WooCommerce Payments is basically Stripe in WooCommerce clothing, your next steps if your WooCommerce Payments account is put on hold or shut down are essentially the same as the steps we outlined for Stripe earlier in this article. Even the WooCommerce Payments prohibited activities page, which can be found at https://woocommerce.com/document/woocommerce-payments/our-policies/restricted-products/, ultimately links to Stripe’s restricted use policies.

Plug-in compatibility. Because of WooCommerce’s open-source nature, we find that website owners who need to transfer to another payment gateway, like a high-risk Authorize.Net or NMI account, generally have no serious issues with their existing plug-ins.

Rebills and recurring charges on WooCommerce after a payment processing shutdown. Like most WordPress website augmentations, recurring billing within WooCommerce is generally handled by 3rd party plug-ins with broad integration compatibility. This means transitioning to another payment gateway and merchant account is usually pretty straightforward. If, for some reason, your WooCommerce rebills are stored on Stripe’s servers, we can help facilitate a secure transfer of cardholder data to new payment processing and help you keep your rebill program intact.

Organic Payment Gateways can help you accept credit cards again

If you received a Stripe, Shopify Payments, or WooCommerce Payments hold or account closure email and need a new payment gateway/merchant account, we are happy to help you find the best solution for your business.

Contact us and tell us a little about your business by clicking the Start arrow at the bottom of this page. We will work hard to get you back up and running quickly.

CBD payments

Payment Gateways for Delta 8 and Delta 10

by Organic Payment Gateways

Delta 8 and Delta 10 are some of the newer cannabis products sold online. Because of this, finding a stable payment gateway that integrates with most major shopping carts and website builders can be tricky – without the right advice.

Organic Payment Gateways, accredited by the BBB via its parent company, E-commerce4IM, and a Gold Member of the National Hemp Association, is glad to put our experience to use in helping high-risk business owners access the payment solutions they need to keep their businesses thriving.

Similar to business owners looking to accept payments for traditional CBD, Delta 8 and Delta 10, website owners need to be extremely cautious regarding the payment gateway and merchant account they choose.

What are Delta 8 and Delta 10?

Delta 8 and Delta 10 are cannabinoid compounds that can be used to produce many of the same types of products that are made from CBD, including oils, topicals, and ingestibles.

Even with restrictions in some states, the popularity of Delta 8 and 10 is rising. The advent of new Delta products presents an opportunity for existing CBD business owners to diversify their product offerings and for new online merchants to break into the market.

One thing that veteran and beginner website owners have in common is the need for a reliable way to accept online payments for their products. With that in mind, here are some considerations for high-risk business owners selling (or looking to sell) Delta 8 and Delta 10 products online.

Certificates of Analysis (COAs) are required for Delta 8 and Delta 10 payment processing

To process credit card payments for your legal cannabis products, you will need to make sure that every product you offer has a Certificate of Analysis (COA) from an independent lab. A COA shows that the product label gives accurate information about the product’s contents, which is essential for your business’s integrity and your customers’ peace of mind.

It’s also essential that your Delta 8 and Delta 10 products be of the legal, hemp-derived variety. Even if you aren’t in doubt about the legality of the products you offer, you should always consult with a lawyer before starting a legal cannabis business to ensure your store complies with laws and regulations.

What does it mean for my online business to be considered high-risk?

The term “high-risk payment processing” may seem like a negative label, but it’s not as bad as it sounds. All it means is that you’re selling products from a regulated industry, which would also be the case for CBD products and nutritional supplements, among others.

In the case of Delta 8 and Delta 10 products, once you have done your due diligence legally (please sit with an attorney before selling any regulated products online), the biggest hurdle with the “high-risk” label will likely be your ability to accept credit card payments for your Delta 8 and Delta 10 products in a way that integrates smoothly with your existing website.

Fortunately, Organic Payment Gateways makes it simple to find payment processing that is right for you and your customers. We aim to help you sell the products your customers love – using the website builder you love.

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Why do I need a high-risk payment gateway for Delta 8 and Delta 10?

Most online store owners begin their high-risk business like anyone else would – with a website built on their preferred platform. However, many find out the hard way that the payment gateway that comes built into their site builder does not allow high-risk products.

Delta 8 and Delta 10 products are not compatible with most major payment processors, like PayPal, Stripe, and Square. These are usually the processors that power the built-in payment gateways on popular shopping carts, even if they have different names.

Some high-risk business owners have even had to deal with having their accounts shut down and their money held. If this has happened to you, Organic Payment Gateways is here to help businesses like yours find reliable payment processing that aligns with the specific types of Delta products you offer.

We believe you should be able to accept payments for legal Delta 8 and Delta 10 products online using the tools that work best for you, whether that’s Shopify, Wix, WooCommerce, or others. You don’t have to rebuild your site on a different platform just because the out-of-the-box payment processor is incompatible with your product type.

Organic Payment Gateways can also provide high-risk-friendly merchant account recommendations for websites that need an account compatible with the Delta 8 and Delta 10 products you offer. In addition, we respond to new requests quickly and can set you up with whatever pieces of the payment solution puzzle you need to operate without fear of shut-down accounts.

For high-risk website owners, navigating a regulated industry to offer new cannabis products like those made with Delta 8 and Delta 10 comes with enough challenges; having to experiment to find the right payment processor doesn’t have to be one of them.

Delta 8 and Delta 10 payment gateways that work with the website you already have and love

Your time is valuable. You don’t have to risk shut-downs or redo your hard work on a different site builder.

We have helped many Delta 8 and Delta 10 website owners accept credit cards easily and affordably. We’d love to do the same for you.

Just click the blue start arrow below to get started!

CBD payments

Hemp textile and home products payment gateways

by Organic Payment Gateways

At Organic Payment Gateways, we specialize in cost-effective, highly compatible payment gateways for new and existing websites in the hemp space. Our payment gateways ensure that you can safely accept credit cards for your hemp textiles and home products.

We can quickly and securely provide your USA-based business with a high-risk payment gateway for hemp textiles and home goods.

Our payment gateways and merchant accounts are highly affordable and broadly compatible. This means we can set them up for you with less stress and integrate with most shopping carts, e-commerce platforms, and site builders on the market. Our most popular hemp gateway integrations include Shopify, WooCommerce, Wix, ClickFunnels, and BigCommerce.

Our USA-based team will help make sure your hemp textiles and home products payment gateway is perfectly set up for your unique needs. You can learn more about us, our philosophy, and our approach on our homepage.

Are you ready to sell your hemp textiles and home goods with confidence? Click the Start arrow at the bottom of this page to begin.

We look forward to giving you a leg up in the highly competitive hemp market.

Set up a hemp textile and home products payment gateway

If you’ve been in the industrial hemp products business for some time, you’ve undoubtedly come across issues accepting credit card payments online. Our goal at Organic Payment Gateways is to help your hemp business avoid instability and insecurity in your payment processing.

Finding an affordable hemp payment gateway is very important – and what’s as important is finding payment processing that provides the stability, reliability, and long-term value you deserve. Additionally, your payment processing needs to integrate with your shopping cart and business software.

At Organic Payment Gateways, we focus on providing the righthemp payment gateway that matches your individual business’s financial and technological needs.

We’ll be there to help every step of the way. With the right hemp-friendly payment gateway, your business can easily accept credit payments online.

Don’t know where to start? Just click the Start arrow at the bottom of this page to begin.

Highly compatible high-risk merchant accounts and gateways

Since our launch in 2018, we’ve focused on ensuring we offer the user-friendliness that most businesses do not experience in the hemp industry.

We offer hemp businesses the flexibility to accept online payments on either their brand new or existing websites. Our hemp-friendly payment gateways integrate smoothly with ClickFunnels, Shopify, Wix, WooCommerce, and dozens more. Feel free to check our integration page for more supported platforms and software, or contact us if you have questions.

Hemp payment gateways. Organic Payment Gateways InfoGraphic

Need a hemp-friendly payment gateway or merchant account? Click the Start arrow at the bottom of this page to begin.

Hemp payment processing support

Hemp products and services are becoming increasingly popular all across the US. However, most merchant service providers still decline or shut down hemp businesses and producers. That’s not what you deserve.

At Organic Payment Gateways, we care about your hemp business and its ability to process credit card payments online. We understand the needs of your industry, your website, and the software that comes with your unique setting.

If you’ve ever experienced payment gateway problems like shutdown accounts or frozen deposits through Stripe, PayPal, Wix Payments, or Shopify Payments, we can help. We realize the severity of these kinds of problems – and the fact that they could permanently damage your business’s ability to thrive. We’ll have you up and running in no time.

If you’re ready to accept payments online safely –click the Start arrow below, we’d love to help.

CBD payments

Payment Gateways for THC-O?

by Organic Payment Gateways

We help online business owners accept credit cards for CBD, Delta 8, Delta 10, and nutritional supplements online. Unfortunately, due to regulatory reasons, we strongly advise against selling THC-O online and cannot assist with payment processing. We also recommend that you sit with a qualified attorney before engaging in any regulated commerce.

Just getting started selling CBD online?

If you would like to learn more about accepting credit card payments online, you can click the Start arrow at the bottom of this page and tell us a little more about your business. Additionally, feel free to check out some of our additional resources below:

Reliable payment processing for your CBD or Delta business

Now is a great time to start a new cannabinoid business or to diversify the items you already offer by adding CBD products to your existing store.

We can help you get started with a reliable payment gateway and merchant account. Our payment processing is designed to work with your site builder, your shopping cart, and your exact products.

Click the Start arrow below to begin or to learn more. We’re here to help you sell online.

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