Dietary supplements: the basics

by Chris Sorensen

We love helping businesses that have a hard time finding a payment gateway for their supplement site. Many site owners have a really rough time finding a decent payment gateway, even though their products are well loved and widely popular. This is why we offer high-risk friendly payment gateways for supplement and dietary product site owners – with a smile and a “we’re here to help” attitude. All of the payment gateways we provide are high-risk friendly, ensuring that you can sell your supplements with peace of mind, reducing the chances of you suffering through a”they held my money” or “my gateway shut down my account” moment!

With Organic Payment Gateways you’ll find more than a helpful payment gateway provider. We’ll make sure that the payment gateway we set you up with works with both your products and your high-risk friendly e-commerce platform and software – all to make it easier for you when you’re selling dietary supplements online.

Dietary and herbal supplements are extremely popular in the United States. Which begs the question: why is it such a challenge to sell supplements online?

Why selling supplements online is difficult

If you’re a more experienced supplement e-commerce site owner, you may find few, if any, surprises on this page – you’ve come across the various challenges that so many in the high-risk industry face. However, for those less experienced, we want to help out as best we can. One way we can do this is by going over some basics on how to sell supplements online.

One of the main obstacles for those selling supplements or dietary products is that you’re what banks and merchant service providers call “high-risk”. While that can sound a bit overwhelming, it’s not something that necessarily needs to hurt your business.

Being a high-risk website owner simply means that your business type and industry face different challenges than more traditional shops and online stores. The bad news is that fewer merchant service providers want to earn your business (but we do!).

Happily, we’re here to tell you that there are solutions available. You, the business owner, have options to choose from. There are plenty of high-risk friendly supplement shopping carts, e-commerce site builders, and software platforms out there – coupled with a payment gateway that we provide, you’ll be in good shape.

Another main issue is finding information on what tools will work for your website, and what you should steer clear of when you can. This is why we’ve set up a short do’s and don’ts list.

Do’s and Don’ts of high-risk sales

These do’s and don’ts will give you an excellent starting point if you’re setting up your payment processing or about to launch your supplement store.

Online dietary supplement and supplement sale do’s:

As with anything, it’s important to go over the basics and repeat them every so often. Unfortunately, there have been plenty of times when new customers have come to us after starting out on the wrong foot. We’ve been able to set them up with a payment gateway that’s specialized for supplement payment processing. We also have dedicated info pages if you’re looking for a specific e-commerce platform, like Shopify or WooCommerce, just check out our main site menu.

Selling supplement online don’ts:

  • Do not fall to the temptation of a quick fix (like setting up PayPal or Stripe to accept credit cards)
  • Do not use merchant services that don’t specialize in your business type
  • Do not use an e-commerce platform that doesn’t accept your product types

The problems you can experience with any of the above can be hard-hitting and long lasting – from shut-down or frozen accounts to even having your funds frozen and out of reach. On top of all this, you might even lose your payment processing abilities. In summary, you should avoid all these things if you’re selling products that are considered high-risk.

What you need to know about high-risk credit card processing for supplements and dietary products

There’s a lot that comes into consideration regarding high-risk credit card or debit card processing.

For supplements and dietary supplements, you’ll need to keep in mind the legal and regulatory restrictions that apply. It’s wise to research what rules the Federal Drug Administration (FDA) have in place regarding supplements. As well as getting legal advice from day one. These are great steps to help avoid unnecessary problems down the line.

Chargebacks are another area that can cause concerns for some merchant service providers. Supplement and dietary supplement businesses experience higher-than-standard chargeback ratios that often result in instability for regular payment gateways. However, with the payment gateways, we provide you can rest assured that you’ll be able to accept credit cards for your supplements without any hiccups. After all, it’s our mission to make it possible for you to sell your supplements online with the freedom to choose a platform you love.

Organic Payment Gateways can help your online supplement store

At Organic Payment Gateways, we specialize in providing high-risk friendly payment gateways to business owners who sell supplements, hemp, and CBD-based products. We make sure that our clients are able to accept payments online in a stable and successful way by offering specialized high-risk payment gateways. These are able to handle the challenges that are part and parcel of your business type. We also ensure that our gateways work with the e-commerce platform and software you use. This way, you’ll be able to process credit card payments easily and securely.

Are you looking for a payment gateway for your supplements and dietary products? Then you’re in the right place. Please don’t hesitate to get in touch with us here, or through our contact form below. We’re always happy to accommodate the needs of your business and set you up with the perfect payment gateway.

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